Consistently delivering industry leading customer insight products and services
Why MSP?
MSP has spent over 40 years refining its products and services to meet the demands placed upon businesses to have a greater understanding over their customer interaction. All of our products and services have been developed to meet the continually evolving challenges our clients face in maintaining good quality contact with their customers. As a result, MSP has attracted a team of professionals combining a vast amount of experience across software development, data analytics and project management over multiple vertical markets.
Founder Maurice Spalding
History
Founded by Maurice Spalding in 1971 as Maurice Spalding Publicity, the company initially offered marketing services to the automotive and motor sport industries. Quickly attracting major clients such as Suzuki, Toyota and Yamaha, the business flourished. In 2003 Maurice's sons Andrew and Hugo re-launched the business as MSP. Using their combined sales, marketing and technology experience, they refocused the business to provide specialised customer insight products and services to a wider range of industries. MSP continues to operate both locally and internationally.
Quality
Our commitment to quality is at the heart of everything we do. We believe in the very highest standards across the organisation, from the way we communicate, through to meeting project milestones. Our clients have come to expect and always receive the very highest quality service. We're proud to say our quality management system is ISO 9001:2008 accredited.
Responsibility
At MSP social responsibility means more than talking about creating a positive social impact in our annual report. We take an honest and consistent approach to CSR. We work closely with both clients and suppliers to uphold our commitment to best practice in corporate governance. MSP also supports local charities and we have challenged ourselves to reduce our environmental impact, year on year.
