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31/10/2011

Data Capture Solutions

Businesses can spend vast amounts of money each year on paperwork. Designing, printing, filing, retrieving and distributing papers is labour intensive and costly, not to mention prone to error.  In our current difficult economic climate, all businesses are under increasing pressure to reduce costs, whilst providing improved customer relationships.  It is essential for a modern sales-driven business to effectively and efficiently deal with the data required to generate leads and maximise conversions.

An efficient data capture solution will allow the information to be captured using a variety of sources including typically hand held and wireless devices as well as manual entry. The best of these solutions will enable the data to be securely transferred to the back office systems (CRM or similar) in real time and seamlessly integrated.  This allows leads to be dispersed to the most appropriate people to follow up and convert. Timely follow up of leads has consistently been proven to enhance the conversion rates of new business through improved customer service.

Introducing Gather:

A leading and well-proven data capture solution is Gather, by MSP.  This offers a simple to use and highly customisable interface for a variety of mobile and handheld devices such as Ipads and other tablets, that will store and transfer in real time all the data collected, immediately to your CRM system or database. All subsequent customer follows up can be managed quickly and efficiently.

Key benefits include:

• it doesn’t require any technical knowledge to use
• improved customer experience through multimedia user interface
• all data captured is validated
• immediate access to the data in the office can improve sales opportunities
• data stored is secure
• low implementation costs due to multi-platform operation

For more information on effective data capture solutions please see our information on Gather or call Hugo Spalding for an informal discussion on how we can streamline your lead generation process.

• Posted by: MSP
• In: Gather
• Tags: customer insight, data capture, Real time data capture